Understanding the ListOperation Resources Evaluation Error
This error occurs when Revenue Cloud's pricing engine cannot find corresponding values for specified resources during evaluation operations. It typically appears during quote generation, pricing calculations, or product configuration when the system expects certain data points that are missing or improperly configured.
Causes of the ListOperation Resources Evaluation Error
- Missing or incomplete product configuration data in the pricing rules
- Undefined price book entries for products being evaluated
- Incomplete custom field mappings in Revenue Cloud configuration
- Missing required attributes for product bundles or pricing dimensions
- Incorrectly configured pricing waterfall or discount structures
- Null or empty values in critical pricing calculation fields
How to Handle the ListOperation Resources Evaluation Error
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Verify Product Configuration: Check that all products involved in the operation have complete configuration data, including required custom fields and pricing attributes.
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Validate Price Book Entries: Ensure all products have active price book entries with proper values in the relevant price books being used for the calculation.
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Review Custom Field Mappings: Verify that any custom fields used in pricing rules or product configuration are properly mapped and contain valid values.
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Check Pricing Rules: Review your pricing rules and waterfall configuration to ensure all referenced fields and resources have corresponding values in your product catalog.
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Audit Product Bundles: If using product bundles, confirm that all bundle components have complete configuration and pricing data.
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Test with Debug Logs: Enable debug logging to identify which specific resources are missing values during the evaluation process.
Conclusion
The ListOperation resources evaluation error indicates missing data in Revenue Cloud's pricing engine calculations. Systematically verify product configuration, price book entries, and custom field mappings to resolve the evaluation failures and restore proper pricing functionality.